Northern Isles MP, Alistair Carmichael, is celebrating victory in the fight for consumer power on mobile and broadband services.
Mr Carmichael has welcomed the Government adopting a measure he proposed, to give new protection to mobile and broadband users.
The Queen’s Speech accepts the proposals of a 10-minute rule Bill, proposed by Mr Carmichael earlier this year, to require mobile telecoms companies to disclose the quality of coverage they offer. The measures are based on Mr Carmichael’s Mobile Telecommunications Network Coverage (Contractual Obligations) Bill.
Commenting, Mr Carmichael said:
“In what is a very poor Queen’s Speech this is one bit of light for mobile and broadband customers. I am pleased the government has listened to me and the millions of people who are constantly frustrated at the lack of transparency from telecoms companies.
“These new measures will ensure that people know what service they are getting, and have a real right of compensation if what they receive doesn’t match what they were sold.”